Focused On You.
The relationship Extreme Fire Solutions enjoys with its customers can be defined in one word: Partnership. True partnership is our commitment to you, and it includes a full circle of Active Customer Care support and services, anytime and anywhere.
Our job as your reliable partner is to cover all the angles:
To provide quick and easy communication
To keep you up to date
To understand the issues and anticipate your needs.
At Extreme Fire Solutions, we go to great lengths to put our clients first. After all, we would not be in business today without them.
Extreme Fire Solutions understand that Life Safety Systems are not always the high priority/front of mind for our customers and that these systems represent significant ongoing expense for virtually no return, effectively representing “dead money”. However, Life Safety Systems are present to reduce Fire Risks and safeguard lives, and should be viewed like a car insurance policy, i.e you have coverage as required by law, even though you may never have to use it.
Managing the expense of ongoing maintenance of fire safety systems requires transparency and collaboration to achieve the most cost effective results. Extreme Fire Solutions makes a point of working closely with our clients, to establish our trustworthiness within an industry that has long held a less than savoury stigma.
Our approach is refreshing and a great starting point is this website, where our clients, and potential clients, are the main focus. Not us.
Most websites make the focus about them, but for Extreme Fire, we firmly believe that it is all about our clients. After all, you have landed on this webpage because you want to learn more. More about what is required for compliance, more about a particular fire safety system, more about how you can educate yourself or your team about fire safety, or just more about this company called Extreme Fire Solutions and why they’re so different from every other fire contractor.
Please…..let us know how we can make a difference in Fire & Life Safety for you!
Customer support
Here at Extreme Fire Solutions we are continually listening to our customers in order to be more responsive and proactive to their needs. This feedback is a prime example of how and why we built our own unique Digital Fire Safety Compliance Solution. A solution that delivers the level of transparency that you, the customer, deserve, by providing a real-time snap shot of all your Fire Safety Equipment and your sites Fire Safety Compliance status.
In addition, Extreme Fire Solutions further supports its customers with a wide array of services, including:
24/7 Telephone hotlines
Independent client management
Customised training courses
Consulting services
There is power in information, and your team benefits from direct access with our support professionals; providing the expert advice they need to work confidently and productively.
Training and Education
Raising Fire Safety’s profile will only be realised if there more accessible opportunities to educate about this extensive subject. Our Director, Mr. Jody Aldag, has long since identified the need for a comprehensive Training Facility to support not just the ongoing education of our in-house team of Testers and Technicians, but to benefit our clients with greater understanding of fire safety, while raising their awareness as to the important decisions that effect their own sites.
Hence the creation of the iManage Training Facility.
To learn more, give us a call or visit iManage website and we would love to help you understand all aspects of Life Safety Systems.